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Privacy Policy

Last updated: October 2025

Zardus values your trust and respects your privacy.
We are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679).

1. Who We Are

J. Marcelo – Indústria e Comércio de Calçado, Lda.
Rua da Pinheira, 18, ap. 205
2475-021 Benedita, Portugal
Email: global@zardus.pt

2. Information We Collect

We collect only the information necessary to provide our services, such as:

  • Name, address, and contact details for order processing
  • Email address if you subscribe to our newsletter
  • Payment details processed securely through our payment providers

We do not store credit card information.

3. Purpose of Data Collection

We use your data to:

  • Process and deliver your orders
  • Communicate with you regarding purchases or inquiries
  • Send occasional newsletters (if you opt-in)
  • Improve our website experience and service quality

4. Data Sharing

Your information is shared only with trusted service providers strictly for operational purposes — such as payment processors, delivery services (DHL), and email platforms.
We never sell or rent your personal information.

5. Cookies and Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to understand visitor behavior and improve the browsing experience.
You can disable cookies at any time through your browser settings.

6. Data Retention

We keep your data only for as long as necessary to fulfill the purposes outlined above or as required by law.

7. Your Rights

Under GDPR, you have the right to:

  • Access, correct, or delete your personal data
  • Withdraw consent at any time
  • Request a copy of the data we hold about you

To exercise these rights, please contact us at global@zardus.pt.

8. Legal Basis and Jurisdiction

This Privacy Policy is governed by Portuguese law.
Any disputes will be handled by the competent courts of Portugal.

9. Updates

We may update this policy periodically.
Changes will be published on our website with the date of the latest revision.